Published in Scientific Papers. Series "Management, Economic Engineering in Agriculture and rural development", Vol. 15 ISSUE 3
Written by Stanisław ZAJĄC, Justyna GNIADY, Jacek SKUDLARSKI, Waldemar IZDEBSKI
The aim of the study was to evaluate the quality management according to ISO 9001 in enterprises of the food industry in the province Podkarpackie. Quality management in the food industry is closely associated with compliance with food hygiene rules set. This is to ensure the safety of its products and the protection of consumer health by ensuring proper functioning of the company and the high level of quality products and services. The study shows that the most important reason that encourage companies to implement ISO 9001 was to increase the prestige and quality of products and services, as well as and increase customer confidence. The most common difficulty in the implementation was the need to organize additional training for employees and raise awareness. Most significant positive change observed in the company after the implementation of the system was an increase in the quality of products and services and to improve communication with external partners.
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