ISSN 2284-7995, ISSN Online 2285-3952
 

QUALITY OF SERVICES IN HOTEL INDUSTRY - THE VOILA CARAIMAN COMPLEX, MAMAIA RESORT, ROMANIA

Published in Scientific Papers. Series "Management, Economic Engineering in Agriculture and rural development", Vol. 18 ISSUE 1
Written by Daniela-Mirela PLEȘOIANU, Andreea URZICEANU

The present study is a study on the organization of tourist services in the hotel industry. The study refers to the Voila-Caraiman Complex in the resort of Mamaia, addressing the economic and tourist situation as well as the services offered to the tourists within this complex. The data used were provided by the following institutions: Constanța County Council, the Constanța County Development Strategy 2007 - 2013, National Institute of Statistics, Constanța. The data were processed and converted into tables, graphs and then interpreted and analyzed.Data used in this study are part of the textbook on the desk. The Voila-Caraiman Complex has a favorable location, especially for young people, located in the northern part of Mamaia resort, the entire complex having 316 accommodation rooms. The Voila-Caraiman Complex, from year to year, has met with more and more Romanian and foreign tourists. This resort offers accommodation offers, offering the possibility to accommodate all types of tourists.

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© 2019 To be cited: Scientific Papers. Series “Management, Economic Engineering in Agriculture and Rural Development“.

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