Published in Scientific Papers. Series "Management, Economic Engineering in Agriculture and rural development", Vol. 21 ISSUE 1
Written by Jenica CĂLINA, Aurel CĂLINA
The paper aimed to carry out a detailed and complex study on the possibility and opportunity of applying total management to the boarding house Frații Jderi in Păscoia, Vâlcea County using a modern research methodology and perfectly adapted to the proposed topic. First of all, the tourist potential of the area, represented by the richness and beauty of the natural and anthropic tourist resources, was analyzed very well from all points of view. Also, data were collected on the position and accessibility in the area, the architectural style of the pension which is one adapted to the specifics of the area with a perfect fit in the beauty and harmony of the local landscape. At the same time, the main indicators that define the application of total quality management in the "Frații Jderi" holiday village and which reflect the evolution of the rural tourism activity as: accommodation capacity, number of arrivals in boarding house, number of overnight stays in boarding houses were realistically and pertinently analyzed. Along with them, other indicators were approached: indicators of tourist demand, indicators of tourist circulation, indicators of tourist offer, indicators of the quality of tourist activity. At the end of the research, it was found from the processing of all data, that the administrator and staff working in the pension apply a management that fully respects the principles of total quality, because almost all indicators analyzed have grown steadily from year to year, significantly exceeding average values national.
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