Published in Scientific Papers. Series "Management, Economic Engineering in Agriculture and rural development", Vol. 20 ISSUE 2
Written by Ivanka LULCHEVA, Georgi KOMITOV
In the age of the new computer world, the topic related to individual tourist trips is quite relevant. However, the question arises with the language barrier when considering tourist sites, getting timely information about the site using intelligible (native) language. This methodology examines the possibility of applying the modern achievements of technology in the tourism industry. The essence is to use an individual self-propelled robot that moves along a given route chosen by the tourist. The verification methodology is based on two fundamentally different recognition methods embedded in a robot developed by us. The robot's movement can also be controlled in automatic or manual mode. By applying Industry 4.0, it stops at every object and senses it using sensors. The robot, in turn, introduces the tourist to the features of the object in a language understandable to him. The present development aims to demonstrate the offering of an innovative tourism service which bypasses the linguistic peculiarities of the different languages, obtains better tourist services and achieves greater satisfaction with the tourist.
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