Published in Scientific Papers. Series "Management, Economic Engineering in Agriculture and rural development", Vol. 21 ISSUE 2
Written by Daniela IACOB (PETRE), Elena TOMA
The main purpose of this paper was to assess quality in Romanian rural touristic boarding houses by completing a questionnaire-based survey. The survey was made in the summer of 2020 by interviews with 139 managers from 28 villages from Maramures County. The research was based on over 100 items questionnaire structured on 40 questions and 4 sections: the description of the buildings and facilities, the description of the environment, the characteristics of accommodation facilities, the characteristics of the offered services (food, cleaning, hospitality). The main results of our survey revealed that the analyzed rural touristic boarding houses have procedures and methods to assure the quality of buildings and services which are implemented for years. In this way the adaptation to safety measures needed to assure the quality of accommodation and services during COVID period is easier to be implemented.
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